Reinventing the Wheel
How 10,000 years of human adaptation point to the next frontier — mental health.
At a conference in Kosovo attended by technology professionals from Salesforce across the EU, PsycReality founder Bilal Awan delivered a workshop that traced the humble wheel from its origins in pottery and irrigation, through transportation and industry, all the way to hoverboards, and now, airborne ones.
The point wasn’t the wheel itself. It was the pattern: humanity has always adapted its most powerful tools to serve deeper human needs. And while the wheel took 10,000 years to reach its current form, technology has achieved a comparable leap in just 30 to 35 years and reshaping how we live, work, and connect at a pace no previous generation experienced.
“Technology has changed how we have lived our lives all along. The question is whether we are ready to let it change how we care for our minds.”
With AI accelerating that pace even further, Awan argued the next revolution is already underway and mental health is at its center. The workshop’s message was built around three principles: adapt, accept, and continually innovate. Not for technology’s sake, but for better outcomes in mental health care.
For a room of professionals operating at the frontier of digital transformation, the message was both professional and personal, a reminder that the tools we build should ultimately serve the people who use them.